Smart Guest Communication via WhatsApp: Booking Experts + GuestButler

Manon – 1 January 1970 – 2 min read

Guests want quick answers. You want less stress at reception. With the new integration between Booking Experts and GuestButler, you get the best of both worlds.

As soon as a booking is confirmed, the guest’s details are linked to WhatsApp. From there, GuestButler’s digital assistant, George, takes over, answering common questions, sharing useful updates, and even offering personal tips for the stay. No waiting at reception, no extra work for your team.

Why does this make life easier?

• Up to 85% of guest questions are answered automatically
• Guests can reach you 24/7
• Fewer phone calls and fewer queues at reception
• More insights into guest needs and behaviour
• Happier guests thanks to fast, personal communication
  
   

Who benefits most?

Every holiday park, campsite, or rental organisation. Especially those with busy reception desks or who frequently receive repetitive questions. With GuestButler, guests still enjoy personal service, just without the pressure on your staff.

Built for today’s guest

This integration was created based on what guests actually want: fast, mobile, and direct communication. People use WhatsApp every day, so why not use it for your park too? It’s smart, simple, and exactly what guests expect.

Meet George, your new digital butler

George is GuestButler’s AI-driven assistant. He chats with guests on WhatsApp, gives them the right info at the right time, and makes their stay smoother. For you, it means fewer tasks and more time for personal contact when it really matters.

👉 Ready to make guest communication smarter and easier?
 Contact us today or install the GuestButler app and start right away.