
Frequently Asked Questions
Learn more about Holiday Park Management, ParcVu functions & features and helpful tips within our Frequently Asked Questions.
CONTACT USWhat is ParcVu powered by Booking Experts?
What is ParcVu powered by Booking Experts?
ParcVu powered by Booking Experts is the UK’s most trusted Park Management Software, enabling you to manage your business more effectively with our leading management software solutions for the holiday home and parks industry.
Developed by world-class software engineers and an exceptional team of former park professionals, ParcVu brings together over 35 years of industry experience and expertise. The result is a reliable, feature-rich system designed to meet all your holiday park management needs.
Our goal is to help you run your business more effectively so you can focus on what matters, making sure your guests have a great time whilst they are at your park.
Does it make a difference if my park management can connect to other systems?
Does it make a difference if my park management can connect to other systems?
Connecting park management software to other systems makes it easier for holiday park managers to run their caravan park, holiday park or campsite operations more efficiently.
Get in touch with us today for a hassle-free experience.
I’m just a small park. Is ParcVu powered by Booking Experts right for me?
I’m just a small park. Is ParcVu powered by Booking Experts right for me?
This is one of the most common misconceptions we hear at ParcVu powered by Booking Experts. No park is too big or too small. Whether you are running a small, cosy park with 50 pitches or a large resort with 20,000 or more pitches, we have you covered.
I’ve already got a CRM. Why do I need ParcVu powered by Booking Experts?
I’ve already got a CRM. Why do I need ParcVu powered by Booking Experts?
We are much more than just a CRM. We understand your needs because we have been in your position. Our park management software differs from other CRM systems as it has been developed using decades of industry experience to provide a solution specifically tailored for holiday parks.
The ParcVu powered by Booking Experts platform combines customer relationship management capabilities with business analytics and custom reporting tools to help owners and managers run their operations more efficiently. Our aim is to help you make better decisions while providing the tools you need to improve your holiday park.
Our CRM system allows you to manage reservations, check-ins and check-outs more quickly and easily. In addition, our customer portal lets you view upcoming bookings in real time, update contact information and much more.
Does ParcVu powered by Booking Experts produce reports for my holiday park?
Does ParcVu powered by Booking Experts produce reports for my holiday park?
With over 350 reports, plus additional filters and functions, you can access all the information you need about your business through the ParcVu powered by Booking Experts software.
You can generate all the documents required for each booking by using the wide range of valuable reports. We are confident you will save both time and money while maximising revenue.
Reports include, but are not limited to:
- Available Units
- Final Due Payments
- Arrivals List
- Departures List
- Cleaning List
- Cancellation List
- Bookings by Unit, Pitch, or Status and Value
- Outstanding Jobs
- Booking Tariff Reports
- Bookings by Source Code
- Year-on-Year Revenue Variance
The best part is that you can run reports automatically and receive regular updates directly to your inbox.
How long does it take to ‘go live’ with ParcVu powered by Booking Experts?
How long does it take to ‘go live’ with ParcVu powered by Booking Experts?
We can have you up and running in as little as six weeks.
The entire process is project managed by our team. We hold an onboarding meeting to discuss the process and agree a date to go live.
Our project management tool sets deadlines for specific tasks that must be completed to meet the target. We will review these with you during the onboarding strategy meeting and manage the process from start to finish.
Rest assured, the system will not go live until we are confident you are fully ready.
How much does it cost?
How much does it cost?
As you can imagine, no two parks are the same. Contact us today and we would be happy to provide a no-obligation demonstration to show how ParcVu powered by Booking Experts can benefit your holiday park.
How do our clients use ParcVu powered by Booking Experts?
How do our clients use ParcVu powered by Booking Experts?
It is simple – just double-click the ParcVu app on your computer (Windows or Apple both work perfectly).
The app connects you with all your essential information, including customer details, sales leads, meter readings, pitch fees and much more.
From here, you can access everything you need to manage your park efficiently.
We even offer some functions that can be done directly from your phone, such as meter readings, to streamline your workflow.
Can I connect ParcVu powered by Booking Experts to other systems?
Can I connect ParcVu powered by Booking Experts to other systems?
Yes! Our software is designed to integrate seamlessly with a wide range of third-party systems, including:
- Hoseasons
- Booking.com
- Vrbo
- Airbnb
- Pitched
- Pitchup
- and many more.
How do I connect ParcVu powered by Booking Experts to other systems?
How do I connect ParcVu powered by Booking Experts to other systems?
Through seamless integration with various third-party systems via APIs, we simplify the management of your caravan park, holiday park or campsite operations.
We handle the technical setup so you can focus on running your park efficiently.
How long have you been around?
How long have you been around?
We have been dedicated to the holiday park industry for over 35 years and continue to innovate by delivering new and improved solutions that help parks operate more efficiently and profitably.
The industry has changed dramatically over the past 35 years, and ParcVu has led the way in providing innovative solutions that allow holiday parks to remain efficient and grow as the sector evolves.
Our first customer went live in 1988 and is still with us today.
What is ParcVu powered by Booking Experts’ appointment management tool?
What is ParcVu powered by Booking Experts’ appointment management tool?
Our appointment calendar provides a comprehensive view of potential sales opportunities, enabling your sales team to make informed decisions.
With our secure and efficient appointment management tool, scheduling is straightforward, helping you ensure no valuable opportunity is missed.
What features does ParcVu powered by Booking Experts have?
What features does ParcVu powered by Booking Experts have?
From software and business development to administration and customer support, our platform covers all the essential aspects required to keep your park running smoothly.
To learn more about each feature, click here.
What are the benefits of ParcVu powered by Booking Experts?
What are the benefits of ParcVu powered by Booking Experts?
- Reduce costs: ParcVu helps you streamline your processes and minimise human error.
- Increase profits: Monitor sales and costs in one platform, updating prices easily when needed.
- Customer experience: Communicate with customers via text (SMS) and email at the touch of a button.
When is the best time to update your system?
When is the best time to update your system?
One of the best times to update your system is during the winter months, when your holiday park is quieter or even closed.
This gives your staff the opportunity to familiarise themselves with the new system, reducing stress and ensuring everyone is fully informed.
Who does ParcVu powered by Booking Experts work with? Can I see some case studies??
Who does ParcVu powered by Booking Experts work with? Can I see some case studies??
Of course, head to our case studies page to see some of the fantastic holiday parks we work with, including Hoburne, Barkers Leisure, and many more.
Over 350 parks currently use ParcVu powered by Booking Experts as their preferred management software, overseeing 150,000 individual pitches – so you can be confident that both you and your customers are in capable hands.








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